Privacy Policy
Effective Date: October 10th, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, apply for admission, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide personal data.
1. Information We Collect
We may collect both personal and non-personal information from you when you interact with Visualdo Institute, including:
A. Personal Information
When you:
- Apply for a course or fill out online forms
- Contact us via email, phone, or our website
- Subscribe to newsletters or promotional materials
- Participate in surveys, events, or social media platforms
We may collect:
- Full name
- Contact details (email address, phone number, postal address)
- Date of birth and gender
- Academic qualifications and identification details
- Payment or transaction details (where applicable)
B. Non-Personal Information
Automatically collected data may include:
- Browser type and version
- Device information (mobile, desktop, tablet)
- IP address and location
- Pages visited, time spent, and browsing activity
This helps us improve our website’s usability and services.
2. How We Use Your Information
Visualdo Institute uses the collected information to:
- Process course applications and student registrations
- Communicate admission updates, schedules, or academic information
- Respond to inquiries and provide customer support
- Send newsletters, promotional materials, or updates (only with consent)
- Improve our website and digital experiences
- Maintain compliance with TVET and educational standards in Kenya
We will not sell, rent, or trade your personal information to any third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies are small text files placed on your device to collect information such as:
- Website preferences
- Login sessions
- Traffic analytics
You can disable cookies in your browser settings, but some parts of the website may not function properly if you do.
4. Data Storage and Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure servers and encrypted connections (SSL)
- Restricted data access to authorized staff only
- Regular data backups and system updates
However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.
5. Sharing and Disclosure of Information
We may share information only in the following cases:
- With authorized government or regulatory bodies such as TVET-CDACC, NITA, KASNEB, ICM, Pearson, or other recognized exam bodies for certification and compliance purposes.
- With third-party service providers who assist in website hosting, data processing, or marketing — under strict confidentiality agreements.
- When required by law or legal process, to protect our rights, students, and the public.
We do not share your data with advertisers or unrelated third parties.
6. Your Rights and Choices
As a user, you have the right to:
- Access, update, or correct your personal data
- Withdraw consent to marketing communications
- Request deletion of your data where legally permissible
- Opt out of cookies or tracking tools
To exercise these rights, please contact us at info@visualdo.ac.ke.
7. External Links
Our website may contain links to external sites (e.g., partner institutions or affiliates).
Visualdo Institute is not responsible for the privacy practices or content of these external websites. We encourage you to review their Privacy Policies before providing personal information.
8. Retention of Data
We retain your personal information only as long as necessary to:
- Fulfill the purpose for which it was collected
- Meet legal, accounting, or reporting obligations
- Maintain educational records in compliance with Kenyan TVET and data regulations
When no longer needed, your information will be securely deleted or anonymized.
9. Updates to This Policy
Visualdo Institute may update this Privacy Policy periodically to reflect changes in legal, technical, or operational requirements.
We encourage you to review this page regularly. The “Effective Date” at the top will indicate the most recent revision.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
Visualdo Institute
Kenya House Complex, 2nd Floor
Monrovia Street, Nairobi, Kenya
📧 Email: info@visualdo.ac.ke
📞 Phone: +254 798 325 330 / +254 746 536 396
🌐 Website: www.visualdo.ac.ke
